Service Experts Heating & Air Conditioning Reviews

"Technician arrived in a timely manner and acted very professional."

"Quick and Professional Service"

"Technician arrived early, was thorough in his work, very courteous."

"He is always professional and knowledgeable"

"Serviceman called with an earlier appointment time, arrived quickly and conducted service/treatment promptly. Hes pleasant and answered my questions."

"Marvin did his job in a very efficient manner!"

"The guys did a fantastic job. They worked from about 9AM until 6PM and kept me informed the whole time."

"The tech was very kind and told us exactly what we needed to replace the disposal and the estimated cost."

"Met my expectations"

"Technician was courteous and informative"

"First call, tech advised me that issue winter weather related and did not need to be addressed over the weekend. Then advised me steps to take so costs would be reasonable."

"You couldve done a better job of saying that my Freon was low and filling it, because had already done a leak check in the fall but yet never filled. After not finding a leak."

"Mr Jacobs was thorough and made sure we understood issue he found and corrective actions he did."

"The technician came on time, completed the task successfully and also explained what has been done. Appreciated the friendly and professional attitude!"

"Richard did an excellent job---reason for 9 instead of 10 was due to having to redo work others did-orientation of outside unit, for example. I need to give a shout out for the carpenters ( Eric and company)--they did an excellent and timely job!!"

"Nice fellow. Lots of good camaderie."

"Very Knowledgeable made recommendations but was not a "pushy salesman" fixed what was going on with our system quickly and very nice guys"

"Not happy that the new coil has a leak and has to be replaced again"

"WE WERE SUPPOSED TO GET A CALLBACK FROM A "SUPERVISOR" CONCERNING ADDITIONAL WORK AND REPLACEMENT OF A HARD DUCT WITH A FLEXIABLE ONE. THIS HAS NOT HAPPENED SO FAR."

"The very next day, the same issue is happening for the reason i called to have a service call."

"I was glad it was a easy fix on the hottest day of the year so far ."

"Ben O"

"First impressions are everything and the first phone made to Service Experts led me to believe I had chose the right company to service my heating/cooling needs. Customer was helpful, respect to my home, professional and informative."

"did a very thorough job and explained what they were doing, and very professional"

"He was very knowledgeable and timely."

"The service did not do anything but belittled my equipment, did not tighted 1 wire so we could get cold air! In less than 30 minutes another service tech from another company came out and fixed the issue and as of to date I still have cold air"

"the techs put in the second thermostat I'm very pleased thank you.but the stairs still need to be replaced. and an exhaust fan needs to installed in the attic."

"The plumber did not fix all my issues. The re-insulation of the water line was not complete, had a gap."

"Finely got answers Tec was knowable and put in extra effort"

"The technician was clear in his description of my Hvac and its condition. He was also careful and mindful of my home considering COVID restrictions."

"Polite, informative of issue and what was needed to repair"

"Dustin was very helpful in deciding which system and program to use. Nelson and Orlando were efficient in the install of the new system. They worked on a day that got to 97 degrees ."

"Conducted semi-annual servicing which was covered by contract, no extra charges. It does get tiring having to decline the UV lights every time, however."

"Quick but did everything others have done, efficient."

"Less than 2 hours following installation of our new system it shut down. The technician on call arrived around 9:00 p.m. and found a rock under the drain pipe was preventing it to drain properly. Once he removed the rock everything started working."

"Prompt service, good assessment & repair"

"Tech was very knowledgeable"

"you charged me $295.00 to perform the basic of tasks, replace a kitchen faucet. If I wasn't 80 years old I could have done this myself in less than 1 hour. This is nothing short of highway robbery on your part. I will let everybody that I know, not to use your service. If I can find an on line rating site, I will give your company a minus 10 if that is possible."

"He was knowledgeable and careful in his work. Also pleasant to deal with."

"very good manner and honest, very professional and take his time to do a very thoroughly iob, clean up everything nicely, when finished the service, he explained everything in detail and clearly, one of the best technician from Service Experts."

"They could not explain why I was receiving a bill. Told me someone would have to contact me back, which, no one has. WTH?"

"I do not understand why unit is not producing liquid out of drain line since other unit is this is the downstairs unit"

"Mr. Beamer has been serving our home for years. He is always prompt to arrive and professional in his work. We trust his work and trust his recommendations. We consider him a friend."

"Excellent service...explained what was going."

"The technicians were timely, professional, and accurate when it came to fixing the problem."

"EFFICIENT, FRIENDLY AND INFORMATIVE"

"The old unit probably could have been repaired-sold on parts not available until October-not sure that was true. ---Ended up with a $15K unit-Good Grief-took 4 days and too many things had not been measued or was not anticipated. Carpenters were supposed to be here and they were unaware--- after getting ready for them -I had to reschedule--not smooth!"

"He completed a thorough diagnostic of my HVAC system, but was unable to provide a replacement thermostat."

"The technician arrived within the time allotted. He was friendly and professional. He appeared to do a thorough inspection of my unit and it was working well when he left. I was not having any problems. He came for yearly maintenance."

"The technician had the part on hand so the repair was done in a timely manner"

"There were two techs today. Both extremely professional and courteous. We have a job that became more complex than expected. I appreciated their ingenuity and their patience to get the job done right and aesthetically pleasing. The room will be so much more comfortable and cleaner air too."

"They were very friendly, knowledgeable, and efficient. They assessed the problem and answered all of my questions."

"Fast, informative service"

"Both guys were very helpful spent time to be sure everything was ok and i am very pleased!!"

"We are pleased with the new system, but need Mr. Snell to come and view our air return vent in our living room. Right now, we can see the vent through the opening. It needs a special kind of filter to "hide" the view, or the slats need to be "flipped" so they face down and hide everything."

"The technicians were very good and your scheduler was outstanding but in between, I was quite dissatisfied with your peoples' responsiveness. I went three days asking your folks for some update but continued to be told "the part has been ordered". When I asked to speak to a supervisor or someone in the parts ordering team, I never heard back. So I just sat at home in the heat - wondering....."

"Daniel explained why our system failed and he painstakingly went about correcting all that he could. We were up and running and to date have no issues. Daniel was very courteous and professional--you have an excellent employee there."

"They didn't try and sell us a new system unnecessarily. The sales guy, Dustin contacted a tech to assist. We are so thankful for Rays counsel. Great team attitude!"

"technician did very good work"

"You were fat in taking care of the problem, a flooded crawl space and dead sump pump. The cost was too high though"

"Simply good job"

"Service provider was professional, informative, careful and polite."

"Daniel is excellent"

"Because they went out of there way to make to make sure I understood with my system and to help me on my new system."

"Ray talked to me about my unit and was very informative about upgrading!"

"I know nothing abut AC's but I do know both tech's that serviced mine did a very good job, spent more time, etc."

"Tech was ver knowledgeable"

"Jason (Tech) Evaluated the Mini-Split determining the problem for which a part was ordered. Not hearing about the ordered part, I have called Service Experts 2x to find out the status. When I called Service Experts the recorded message hung up 2x before connecting with a operator the 3x."

"It seemed that I was bridging the gap of communication between the sales associate and the install team. I still have an item I was verbally committed to receive and no communication about it."

"It,was most professionals"

"Professional and efficient, as always."

"Completely satisfied with worker's professionalism & courteous manner and completing work in a timely manner."

"They did what they said they would do."

"technician arrived on time and took care of the task at hand."

"I am still without air. The Technician ordered two parts on last Wednesday, June 30, and said that they would come in two to three days. I called on Tuesday, July 6 and was spoke by someone named Eula, that the parts were suppose to come in that day and when they arrived someone would call and schedule the work. I have not heard from anyone and if I don't hear from someone soon I'll have to cancel my Maintenance Agreement and hire someone who can fix my problem."

"To charge $273.00 for a $20.00 condenser is very disappointing . My problem was solved but can not feel good about price paid for an easy diagnostic and 30 minute service. Scheduler and technician were well trained and a good job."

"Alexander was out to fix the problem we had with a loose duct with in a few hours of my calling. He did a great job of reattaching the duct and did it in a very timely manner."

"Very professional and kept us appraised of everything"

"On time and went above what was ask of him"

"The technician was very polite"

"He identified himself and proceed to work"

"The Technician was very nice and he had been to my Home before so he knew my unit."

"Very friendly professional and on time."

"Tech arrived exactly at 8:00 as scheduled. Very polite and answered all of my questions. Dressed professional as well."

"Marvin pinpointed the problem quickly and provided a cost-effective solution."

"Alex was professional and personable and talked with me before and after."

"Good service"

"Prompt and efficient service."

"Service called to let me know it was time, made the appointment and the technician showed up in the window and did the work"

"Mr Barclay was extremely pleasant although my original appointment was 2-4 pm and problems on another call delayed him almost 2 hours. I appreciated him coming so late in the day. He explained things well and was very thorough,"

"They failed to turn my outdoor unit back on (not resetting the breaker box from off to on)."

"Technician was professional and answered all my questions."

"Timely courteous,"

"Problem diagnosed quickly, correct repair parts quickly obtained, installed and back online. Tim knowledgable and made certain we were up and running before leaving."

"Very professional"

"FINALLY someone who knew about mini-split systems and resolved issue. I will request Hmad for any future system issues."

"Bob was great, although I was unhappy that my units are leaking and failing after just 3 years of use - originally installed by SExperts"

"excellent service!!!"

"Very comprehensive check and cleaning. Answered my questions."

"Professional and went right to work"

"Because I was charged $300 for a part I can get for $10."

"nobody is perfect"

"Very efficient, knowledgeable & professional service."

"arrived on time - professional but friendly - careful with my belngings"

"Prompt arrival, courteous and professional service, problem fixed"

"I asked for maintenance service, but they did no maintenanceonly gave me nearly $5K quote for replacing parts and recommendation to get a new unit."

"Professional and thorough."

"Timely and professional service"

"very good"

"My A/C was down and the technician arrived right on time and got us back up and running very quickly"

"Technician was very competent."

"Alex was knowledgeable, efficient, polite and friendly"

"Brycen did a great job, very professional!"

"Personable and thorough representatives/technicians."

"Ben did a great job! Nice too"

"Honesty. Steve spent a good amount of time looking over the house and could have easily tried to sell me the Moon. Heck...I was looking to buy it. He did not. There was no upsell at all. Steve told me what I needed and what I did not need. I very much appreciate his advice."

"I was surprised when a team of 3 showed up for my regular twice a year service appointment. Patrick explained that one was in training for paperwork under him and the other, Billy Brown, said he was now being sent on calls to evaluate and submit a proposal to the customer. I would have greatly appreciated knowing about this "change" ahead of time & should have been asked if I was even interested in such an evaluation."

"Very professional and careful service"

"The 50 gallon unit was installed in a small space beneath the stairway to the second floor. The installers should have given more consideration for maintenance access. I could not get far enough inside the small door to easily see and turn the valves: supply, heated water, temperature and expansion. Matt came out later and moved the unit a few inches to the left. Moving it rearward would have helped more, however, the supply line was too close to the tank to move it rearward."

"Knew exactly what to do."

"Tech didn't seem very professional. He had personal phone conversations that took his attention from the job."

"Technician after 10 min, after I suggested it might be the thermostat, he came back and said the termostat need replaced. Did not spend any time diagnosing the problem"

"Brett was personable and comp÷tent"

"Good service and customer feedback. Only problem was failure to reconnect the condensate drain line resulting in a second service call."

"The technician was very professional and did a great job in serving my air conditioner unit."

"So Im very happy with the service that just took place . However on my installation apparently they were in a hurry to leave and never checked to make sure the unit and thermostat were working correctly."

"David was very professional"

"Polite and professional"

"1. When I set up the maintenance appointment, I was hesitant relative to the COVid19 because of the possibility of a person (me) being asymptomatic and fully vaccinated passing the virus on to someone else. My concern was for your technician. The person taking my call said she would send someone who had been vaccinated. When the technician came OOPS he said he just looked at his notes and saw the request for a technician who was vaccinated. He did respect my not allowing him in the house. 2. When I set up the maintenance appointment, I specified that it was time to replace the media filter under the house. I assumed that the technician would bring the new filter. I had to ask the technician if he replaced the filter he said no. (I dont think he even checked the filter, which has been the standard for all my previous maintenance visits) So, the technician had to drive back to warehouse to get one (and probably made him late for his next appointment). This should have been avoided."

"On time, efficient, thorough"

"Completion of work"

"Daniel was extremely knowledgeable, very through. He provided outstanding service."

"Technician was prompt in arriving, and quick to diagnose the problem."

"Faustino is excellent! What a wonder!Pey was a great assistant!"

"The guys were efficient and friendly, and they answered our questions clearly."

"Making appointment was easy, technician was on time, answered all my questions"

"Excellent technician"

"Time scheduled was 10am-12pm. Technician showed up after 12pm, and completed work by 2pm."

"After two other service visits, the problem was finally corrected."

"Response time was quick. System is 3 years old and have had trouble with thermostat before. Technician checked the control board and zone board (electronics). Those were fine. Reset the thermostat and zones started communicating again. Things working normally now. Technician surmised that there must have been an anomalous voltage drop that caused communication confusion. Just hope this does not happen again when I am out of town for an extended time period."

"Very prompt, knew exactly what was wrong, fixed problem quickly, personable and pleasant."

"On next service call please send a technician that speaks English whom we can more easily understand."

"The technician was punctual, quick, and efficient."

"Alex was very thorough."

"Guys know what they are doing. And really nice, explained what was going on throughout process"

"We were so pleased with the punctuality, professionalism and politeness shown by our technician Mustafa. We would like to request him every time!"

"The care in which he did the replacement of the fill value. He was extremely professional and very knowledgeable."

"Upstairs unit didnt work until I had an electrician add separate junctions for the HVAC 2 days later. Also lower level thermostat was not set back to what it had been."

"Serive window was 10 to 13. Received a call confirming this around 9. Since Noone showed up i call at 1230 and requested a call back do I did not need to hold. Dince no return call I called again at 1 and was told the tech would be there in 15 minutes. He arrived shortly afterwards and completed the service. Poor customer service not nifting of or apologizing for the delay. Also, I called the next day as I questioned the cost. The service cost and tax amount did not add up to the total on the service slip (total was higher). I explained the issue Nd was asked to hold. Shortly afterwards the call was disconnected."

"Richard was very thorough with his work. He kept me informed and worked within my schedule."

"Technician quickly diagnosed the problem and fixed it right the first time."

"Daniel gave superior service during his visit. I would have given a 10 had the service not been rescheduled (not his fault). I scheduled the appointment back on February 24th and attempted to schedule it early in the day (10am-noon) to avoid having a back-up in service, but that happened anyway. I made the appt. online."

"Eduardo and the Town of Chapel Hill inspector checked the newly-installed HVAC system and it passed."

"He took the time w/ Dan to show him what to do to keep the pine needles out of the unit . Dan did that , also the tech was respectable to put our hose back the way it was . Dan said he was a nice guy and was patient to his questions ."

"Your tech was very professional and knowledgeable."

"Technician answered all my questions clearly and completely. He spent an hour going over the system and setting the thermostat. (I hardly ever give a 10.)"

"Technician was very good and explained what he was doing."

"They gave me clear explanation of the current state of my air conditioning units as well as an assessment of future needs."

"Alex was careful and thorough."

"Good customer service. Answered questions that I had concerns."

"Explained situation and options for repair"

"Brett Beamer always takes care of our HVAC systems extremely well and keeps me up-to-date on how they are functioning."

"There wasn't a sales guy showing up along with the technician to "make sure the job was going ok"."

"While he was here he did fine. He missed the two hour window getting here."

"I was under the impression the technician would service both AC and Heat as well as flush the water tank as explained when the water tank was installed in December. Will the heating maintenance checks and water tank flush be performed later in the year?"

"Justin is very good at what he does. He is a very nice person yet highly professional."

"Brycen was nice and polite. He did everything by the book. But in retrospect this visit could have been more productive. I am writing this having had a follow-up tune up visit and having spoken to another Service Experts technician. What I concluded after talking to Brycen: 1. the unit a bit low on coolant (which is an old phased out one), 2. there could be a leak somewhere. 3. Unit could use a tune up which I would need to schedule separately, and if I were to subscribe to your maintenance plan then the arrival fee for this visit would be waved and I would save over $100 on the spot and for subsequent visits. From this conversation I concluded that I could do without a monthly plan and a tune-up would solve my problems for the forceable future. I wish I had been originally told that: searching for a leak is an extra 200+ fee, and even if the leak is found there's a lot more investment to get things fixed for such an old system; and that payments for a new system could be included into the regular maintenance plan payments... which is what I'm now doing - replacing the HVAC. I feel like I could have arranged all that on Brycen's visit and would have agreed to the advantage plan had I been given a clearer advice on the prospects of my old unit."

"The technician was nice, but installed the unit wrong and now I can water leaking from the unit onto my floor. He also tore away part of my wall near the electric box and sloppily installed a sheet of metal without asking my thoughts on it beforehand."

"They were very thorough, knowledgeable, respectful and not pushy."

"He knew exactly what to do after I told him the problem."

"The appointment scheduled was for a tune up. My unit is making a noticeable humming sound not heard in previous years. The unit is not but 4 or 5 years old and is a Trane sold to me by Service Experts. I thought a tune up would likely fix the issue or the tech could let me know what needs to be done. He said he looked at everything and all is fine. He had a salesperson with him who was only interested in me replacing my newer unit with another new unit. Seems the appointment was more about selling than servicing. This service was certainly sub-par from my prior experience with your company. I will seek out another company more interested in servicing my newer unit vs. selling me one."

"Daniel, our technician, was great. He was courteous, friendly, and knowledgeable."

"Came on time; explained our problem; didnt push to replace our air conditioner, just explained choices"

"Very knowledgeable explained everything to me"

"Mustafa was very prompt and polite. He took the time to explain carefully what he did to resolve my problem."

"Technician was a joy to deal with - kept me informed every step of the way and answered all of my questions."

"He was nice, respectful of my home, and fixed the issue."

"Problem was diagnosed and repaired within 4 hours of my phone call"

"Friendly, listened to me, explained the problem, answered my questions, told me what he was going to do to fix it and how much it was going to cost and fixed the problem.. in a timely manner"

"I was pleased withhis service. He checked the newer unit and repaired the older one by installing a new thermostat and module. My only complaint is that it toke 7.75 hours.."

"My technician was very knowledgeable. He made some good suggestions with regard to what I might want to consider adding to my service. Those are the good points. However, I'm not very happy with the Advantage program....at all! I really don't want to be stuck in a lease situation."

"Alex was masked, pleasant and knowledgeable"

"Tech was here on time, very polite, didn't waste time. Very nice young man."

"Good explanations"

"He evaluated the problem but had to order the part."

"Seemed knowledgeable and informative."

"The Tech was very professional, explained the problem and solution in terms that I could understand, practiced COVID safety precautions. All around, good customer service."

"On time, courteous and explained everything."

"Mr. Williams did a very fine job on servicing my heating and cooling units answering questions and concerns about both. Mr. Williams was a professional in every respect and I was fortunate He was here to assist me."

"He explained everything very well, gave me good options"

"Quick and personable"

"Allen knows what he is doing plus he does it without any big to do"

"Everyone was very knowledgeable, pleasant, patient, helpful, efficient; and professional; specifically, Dustin, Bryson, Anthony and Wilkins. They did a great job of guiding us thru the entire process including installation and answering all questions."

"Alex was professional and gave accurate service."

"On time, experienced, and friendly service!"

"Individual was friendly and efficient"

"Satisfied!"

"Technician found freon leak and replaced freon. So we have had cooling when we have needed it. But he promised another technician with the right equipment would be in touch in 2-3 days to plan to come out to find and fix the leak. No contact yet in the fourth day since his visit. Also, the technician left our crawl space door open. It is at the back of the house, and I didn't check until today. The door was wide open. I hope no critters came in to reside over the last few days."

"George arrived on time, was courteous and check out our system thoroughly and it was working not long after he was here. Very pleased."

"Pleased with the service"

"Technician quickly identified the problem."

"Great service"

"Brett is always very thorough and professional in servicing our HVAC systems."

"Just an answered all my questions was extremely respectful"

"very efficient and professional installers"

"Courteous, timely and knowledgeable"

"The Tech whose name was Na was extremely helpful. He found the problem and stayed with it until he fixed it!"

"System was not fixed and too dark to work"

"Alex is great at communicating what his service visit covered and how everything looks. Alex is very professional and friendly."

"The people were all very professional"

"Both men were very professional."

"Very Professional"

"Marvin is a knowledgeable, helpful employee of your company. He did his best to answer all our questions and explained things to make certain we understood."

"Friendly, very efficient people, respectable of our home and pets."

"Service was friendly, technicians (there were two present) answered my questions."

"Service was above what we have gotten in the past. He cleaned the unit much better that the previous service person."

"Technicians did not give me an "on my way" call before arriving."

"We came home to a broken AC at 8pm. I called and we had a technician in an hour on a hot Saturday night."

"Daniel provided Great Customer Service. He was very professional and knowledgeable. A leaking water vale was discovered - he called the plumber and he came right out and fixed it. Daniel also installed a purifier to the HVAC. He didn't have one on the truck but he went to the shop to pick one up and came right back to install. Daniel is a great assess to your team!"

"Accommodated my same day service as we had no air-conditioning, service provider fix the problem"

"You did what you said you would do; you fixed the problem."

"The technician who arrived was polite and was able to rectify the problem swiftly ."

"being professional"

"John showed me where the problem was and explained how to keep it form happening again."

"My HVAC system was restored to normal operation in a matter of minutes. A minor quibble: the appointment was 10am-2pm, and they arrived after 2pm."

"Very pleased with the service and prompt attention."

"Answered all my questions and gave me good options."

"Timely and thorough"

"Very professional. Prompt and diligent"

"Technician was very thorough and informative, explained recommendations in detail. Gabe was very informative, even checked my water heater and explained what results were. This was the most thorough maintenance and inspection I have received in all of the years I have been with Service Experts."

"Francis was prompt, polite, and went about his business with minimal interference."

"THE PLUMBER WAS VERY GOOD AT LISTENING TO OUT CONCERNS . DAN SAID HE WAS A BREATH OF FRESH AIR . NO CONS , SEEMED TO KNOW HIS WORK . HAD A LAUGH OR TWO . WE DO THANK YOU FOR YOUR GREAT SERVICE ."

"Great service - kept in contact re' arrival, etc, Kept us up to date with reminders."

"I enjoyed talking with Todd from sales and his working to get us on the schedule prior to the foundation team coming to install helical piers under our sagging chimney. Martin was very informative about what needed to be done and did a terrific job with both the temporary removal and re-install. I think he put himself in the place of the customer when working to have the system in a better state then when he first found it. I actually think the upstairs unit, that had to be relocated, is working better now."

"Daniel did a good job. Checked out my systems, everything is running."

"Always professional, courteous, & efficient"

"Mr Kpa was very knowledgeable and efficient with his services."

"Excellent and thorough service"

"Followed safety precautions and was polite"

"Very professional. Informative. Work done well at what I think was an okay price."

"EXPLAINED to me that the things that he was going to do and let me know of possible future concerns"

"Your company always does right by us and your techs are very knowledgeable"

"Overall excellent; a couple of exterior unit covers were not left as found--no big deal."

"Technicians always top notch."

"For 2nd time in 4 months, I gave technician a check for work completed and got a receipt. The first time (on Feb. 11), the check disappeared, and I was told it mistakenly got shredded with other trash, so I had to write second check. This time, check was written and handed to technician on May 5. It's been 2 weeks and that check hasn't cleared my account either. The work you do is OK; your bookkeeping practices stink."

"Arrived on time, did his job, gave advice, friendly, made sure I knew my system was turned back on"

"He addressed all of our issues"

"Did not receive reminder call this year for spring maintenance. When I called I was given an appointment. When no one showed up on given day, I called to ask why and was told I had no appointment scheduled and was asked if I wanted an appointment. Very frustrating! Wasted my time waiting."

"Technician left the back gate open. My dog didn't get out but could have very easily."

"Will was very patient and answered all my questions"

"Competent and pleasant technician."

"Technician was prompt and efficient and updated me on how to keep my system running effectively and efficiently."

"On time. Clear in communication. Helped explore options to make decidions re scope of service to be pursued."

"No complaints. He knew his job and what to look for."

"The technician did a thorough job, which is consistent with my experience with SE. more importantly, the sales consultant Dustin Weeks was thorough in his explanation of options. He did not use the high pressure scare tactics of prior consultants. I was ready to change service providers until this positive experience. Still, the maintenance/purchase plan is overpriced- after deducting the maintenance costs (and benefits), it equates to almost a ten percent interest rate on the equipment value."

"Checkup was done. They told me if i sign up for the membership program that i would be contacted and that your team would come out to do a water heater flush. I have not been contacted yet."

"Daniel was very professional, personable and courteous."

"Right on time, quick service, and a clear explanation from the tech"

"Goo service; on-time appointment"

"People were extremely nice. Took a couple appointments to solve the issue which required 3 days of having to set aside time, but the discount was greatly appreciated."

"Great job and good info"

"Tech was polite and efficient"

"The technician was very professional and completed the check up on our system in a timely fashion."

"Answered all our questions"

"Robert made the needed repair quickly and efficiently."

"As the job meet my expectation"

"Very pleasant and knowledgeable advisor came to my house and was methodical in his inspection and service."

"Daniel provided excellent service"

"Brycen was great. Performed seasonal service in a vet professional manner - was friendly, knowledgeable and explained things well. Found a loose Schrader valve and tightened it explaining this may have caused a Freon leak in the past. Only problem was that you had to reschedule my original appt that I had made a month ago due to training."