Service Experts Heating & Air Conditioning Reviews

Average Customer Rating
4.6/5 stars based on 14,126 Reviews
james P.
cary, north carolina
rhonda K.
durham, north carolina
"Most of the techs are good; however, others are just trying to sell stuff"
mr herbert H.
knightdale, north carolina
"Great professionalism, knowledge, and customer service I've received. I've followed their advice on things I needed to keep my unit running efficiently and I have not had any issues."
barry C.
durham, north carolina
kay W.
cary, north carolina
"Plumber and dispatcher were both courteous, professional, and provided service within 30-40 minutes of my call because sewer problem backup. Thank you very much!"
ms coleman C.
raleigh, north carolina
mr aul A.
chapel hill, north carolina
georgia C.
raleigh, north carolina
kimberly E.
rocky mount, north carolina
todd H.
raleigh, north carolina
"If it wasn't for being harassed by your office for payment on a project that was not completed, yet sent to a collections company I would have given you a 10! I had agreement from your seller to allow the work to be completed for rough in inspection before payment. We are an existing customer that already bought a replacement unit you installed and have it and another under contract. This part annoyed me and my wife. Your seller and installers have all been marvelous, prompt, courteous, professional."
mr watson W.
raleigh, north carolina
"On time, polite, explains work."
john M.
wake forest, north carolina
"Had a very bad experience with a technician."
michael H.
wendell, north carolina
"3 days to get an appointment then they cancel and set it up for the next day first one in the am he gets here at 1130 he find the circuit board blew up so he goes to order a new 1 and tells me 10 weeks and leaves. 2 days later I can't stand the heat and call Bosch and explained the situation he switched me to the technical dept and they found a different part number with a extra piece still covered under the warranty it took less then 8 minutes then it took you 3 more days to return"
john L.
raleigh, north carolina
"You showed up when you were supposed to and the work was done in a timely manner."
ronald A.
wake forest, north carolina
"I have had good service with SE."
mr guralp G.
raleigh, north carolina
"Job well"
ms leavell L.
raleigh, north carolina
kamaal H.
sanford, north carolina
"Worker did not clean up after work"
brad D.
raleigh, north carolina
"The service person was terrific but our expensive system has required multiple repairs"
ms williams W.
raleigh, north carolina
"Good and reliable"
ms walker W.
raleigh, north carolina
"Excellent service program."
julius C.
raleigh, north carolina
"Staff persons were on time and focused on the work at hand."
mr foster F.
raleigh, north carolina
ms glover G.
cary, north carolina
"Good value and efficient workers."
mr bittinger B.
raleigh, north carolina
"I like 1) your service personnel, and your office staff. 2) the calls you give to remind me of things such as time for an inspection, or when a service technician is scheduled to arrive. 3) lately, you've been much better about getting parks and making quality repairs in a reasonable time."
ms knight K.
raleigh, north carolina
"A job well done... I hope???"
ms settlemyre S.
cary, north carolina
"Long time customer with 2 units in the house. Maintenance and service calls have been reliable & professional. Tempted to do some price comparisons, though, before replacing a unit again."
linda P.
durham, north carolina
"Professional, Responsible."
mr svinis S.
apex, north carolina
mr thompson T.
raleigh, north carolina
"Took a long time"
mr kirkland K.
fearrington, north carolina
"Respectful and knowledgeable technicians"
mr johnson J.
raleigh, north carolina
"Very timely and solves the problem quickly"
ms moore M.
raleigh, north carolina
mr harris H.
apex, north carolina
"Professional"
mrs levine L.
cary, north carolina
"The 2 service experts who came were courteous and conscientious, Very capable and professional."
john B.
raleigh, north carolina
"service personnel very professional, knowledgeable and thorough"
peter L.
holly springs, north carolina
"Wait to long for parts"
mr blanton B.
raleigh, north carolina
"Already have to neighbors that you have service"
mr mcclung M.
raleigh, north carolina
"Quick & efficient servive."
robert S.
morrisville, north carolina
"Always feel comfortable w/ the service provided since you have installed my system, know the system, and keep records and reliability!"
ms williams W.
raleigh, north carolina
"They do good work"
timothy S.
apex, north carolina
"I am very unhappy in the fact that the technician came out and replaced the blower, and the A/C unit has not worked since the work was done. A call was made at 4:20p to have the technician call me, but he had all ready left. The young lady who answered the phone advised that they would get someone else to contact me, but as of this writing (5:05p) no further contact has been received."
mr dapper D.
raleigh, north carolina
ms graziani G.
apex, north carolina
"Always punctual and good service people"
mrs kellander K.
raleigh, north carolina
paul B.
durham, north carolina
"The technician was knowledgeable.He diagnosed and resolved my issue quickly."
ms mary jo G.
garner, north carolina
"Always provide personal, professional service. So reliable."
mrs pavia P.
raleigh, north carolina
wilson A.
wake forest, north carolina
"Good service, good advice."
heather M.
raleigh, north carolina
"Richard and John were great. 24/7 answering service was just ok. Plus, the communication from the emergency service to the next days scheduled repair was clunky. It would have been much better if we had been added to the next days schedule instead of added as an ad hoc, considering I was told to contact 811 with a 3 hour plumbing emergency."
mr svinis S.
apex, north carolina
"na."
john P.
holly springs, north carolina
"It took me the entire summer to get an air conditioner zoning problem resolved. Your company was the one that installed it. In addition there were at least 4 appointments that were broken without notification. For a service oriented company, your performance leaves a lot to be desired."
mr bergida B.
chapel hill, north carolina
"Todd is honest and excellent communication skills"
jerry D.
raleigh, north carolina
mr antoun A.
raleigh, north carolina
"You people are rip off. This is the first time the system has been cleaned. Why none of the previous technician cleaned it before. You only care about the money. Why not 2 technicians do the same thing. Each one does different things."
mr mccurdy M.
raleigh, north carolina
"Daniel was efficient in his work, and did a great job of explaining what additional work needed to be done. Felt comfortable with him in my home."
ms illingworth I.
raleigh, north carolina
mrs anderson A.
raleigh, north carolina
"You sent us a good tech. He should have turned the system on to check it after he put in the new blower motor. Also, I would give your appointment dispatchers a1 as they dont communicate any info techs or customers on the appts. They show up when we change the appt time and then dont show up at the new appt time. You need to fix that!"
vickie P.
raleigh, north carolina
"thorough techs"
mr sauter S.
raleigh, north carolina
mr rand R.
raleigh, north carolina
"This seldom comes up in my normal conversations with friends."
james J.
garner, north carolina
"all of the service experts were very helful in showing us how to use new equipment."
tim K.
raleigh, north carolina
"Xxx xx."
janice K.
holly springs, north carolina
"Happy with Shaun's detailed estimates and proposals of different options. Would be a 10 except he took a few days to get the estimate to me."
mark Z.
chapel hill, north carolina
"Technician was punctual, knowledgeable, competent, and personable."
mrs barnes B.
cary, north carolina
"Tim and Brad visited my home to do a 6-month maintenance check on my aging heat pump. Their visit was extended at my request after I learned from Tim about the current, problematic condition of my heat pump and the likelihood of more problems developing soon. At my request, working as a team they gave me recommendations for a new unit, Tim from a technical perspective and Brad matching technical recommendations with units available and options to consider. I am very thankful for the expertise, knowledge and courtesy. The new heat pump has been installed and I'm very pleased with it."
john D.
wendell, north carolina
william G.
raleigh, north carolina
mr rollins R.
knightdale, north carolina
ms coleman C.
raleigh, north carolina
anita B.
cary, north carolina
dr mistrot M.
raleigh, north carolina
mr sauter S.
raleigh, north carolina
alan F.
raleigh, north carolina
"The membership is a great benefit."
ms turner T.
raleigh, north carolina
"The technician was here on time and was very efficient in servicing my heating system."
ms eberling E.
pittsboro, north carolina
"You have been my dependable HVAC people for 15+ years. Always a positive exchange- your techs are professional, personable and know what theyre doing"
franklin S.
raleigh, north carolina
"Might have been oversold an air conditioning unit for the size of my house."
mr worley W.
raleigh, north carolina
"Ray did and excellent job technically and explained issues to me."
richard Z.
wake forest, north carolina
"Failure to follow up on our HVAC issue that leaves us with no AC. ZERO communication other than my own efforts."
janine C.
cary, north carolina
mr bergida B.
chapel hill, north carolina
"Todd makes things clear and easy so we could make a responsible price value decision based on his expertise"
mr a gerding G.
wake forest, north carolina
ms keys K.
wake forest, north carolina
"Consistently do a good job"
ms sanok S.
raleigh, north carolina
"Service Experts has been reliable for me for 27 years. The technicians are polite always concerned about coming into the house without disturbing me. Always have useful information"
allen H.
durham, north carolina
"Great service and information on my system"
mr wright W.
garner, north carolina
"I never had a problem with your service."
mr r howard H.
cary, north carolina
vermelle W.
garner, north carolina
mr fougerat F.
raleigh, north carolina
ms maidon M.
cary, north carolina
ms hunt H.
raleigh, north carolina
ms wright W.
cary, north carolina
"There was a minimum of effort on my part to do anything other than be present when the service occurred."
daniel b M.
apex, north carolina
"Your technicians are top-notch and they are willing to "go the extra mile" to please a customer."
ms knowles K.
raleigh, north carolina
"Long time company"
dr kennedy K.
durham, north carolina
ms guerrero G.
butner, north carolina
mr supple S.
cary, north carolina
"They responded rapidly and solved my problem(s) fast and efficiently."
elizabeth C.
smithfield, north carolina
jean S.
cary, north carolina
"Courteous, professional installers and salesperson. What I didn't like as a person on fixed income was the price despite being given several discounts. I didn't accept your program was that I didn't want a lien on my house when I sell in several years."
ms malcom M.
zebulon, north carolina
"Excellent service and product"
mr greiner G.
raleigh, north carolina
mr bell B.
durham, north carolina
mr kurzius K.
carrboro, north carolina
joe F.
raleigh, north carolina
"one technician came out and charged me over $100 to test for leaks. the next technician came out and wouldnt help install my new natural gas grill because the line is illegal. please call me back"
ms broom B.
durham, north carolina
"Good service"
mr duffany D.
fuquay-varina, north carolina
philip I.
raleigh, north carolina
angelica P.
holly springs, north carolina
"Professional people !"
samuel M.
garner, north carolina
mr adleman A.
pittsboro, north carolina
"Although I have a service contract with you, the last checkup did not check the sump pump that was the cause of this call."
kellie G.
raleigh, north carolina
talyse M.
siler city, north carolina
mr amico A.
cary, north carolina
"This technician was very good."
james H.
cary, north carolina
"Very professional and up front."
ms barbara H.
raleigh, north carolina
"Ease of scheduling, good service, nice technicians"
joycine L.
raleigh, north carolina
"Technician knew his job"
bob N.
cary, north carolina
"The technician was efficient and knowledgeable"
mrs. handly H.
wake forest, north carolina
"Service is great, but your prices are some of the highest in the area."
michael S.
wake forest, north carolina
"Experience of the tech"
ms mills M.
apex, north carolina
"Daniel is very professional and explains his process very well."
mr webb W.
durham, north carolina
harriet R.
clayton, north carolina
"Professional service"
mary M.
chapel hill, north carolina
"Knowledgeable technician, helpful, also knowledgeable telephone support team."
c. ernest K.
raleigh, north carolina
mr mitchell M.
raleigh, north carolina
mr mattern M.
chapel hill, north carolina
"Prompt service."
ms o'neal O.
holly springs, north carolina
"Im very pleased with the maintenance services on my tankless water heater. The technicians are knowledgeable and always arrive right on time."
mrs davis D.
apex, north carolina
harry P.
morrisville, north carolina
"The trainee tech went straight to work and with guidance from his supervisor and a service rep completed the task in good order."
mr brown B.
raleigh, north carolina
mr sciandra S.
cary, north carolina
"Professional service. Arrived on schedule. spent time explaining my heating & cooling systems."
ms wiggins W.
raleigh, north carolina
"great service. friendly customer service. punctual"
mr greiner G.
raleigh, north carolina
"Always experienced quality work"
mr wilkie W.
cary, north carolina
"Job well done."
hemal P.
morrisville, north carolina
"This particular technician did exemplary service with detailed work, good explanations provided for each step and was thorough in his analysis. He also took care of any future potential issues. Overall, he was much better compared to technicians during previous visits who pretty much just did a walk-through and left stating nothing needed to be checked because the systems are so new."
ms stylski S.
cary, north carolina
"on time efficient"
robert H.
holly springs, north carolina
"EXCELLENT SERVICE WITH TRIANED TECHNICIANS"
mr harding H.
raleigh, north carolina
"The associates were excellent"
donny B.
clayton, north carolina
"Your response was timely, your service technician was friendly enough and professional. All he did was tell us we had an issue with our well and there was not much more he could for us unless we wanted to spend $990.00 to find out more."
mr sims S.
cary, north carolina
ms bullitt md M.
durham, north carolina
"Service has been variable, but the last guy was wonderful--very knowledgeable, competent, polite, and fast."
mr minton M.
raleigh, north carolina
mark Z.
chapel hill, north carolina
"reliable and prompt. knowledgable. friendly."
ms young Y.
cary, north carolina
"He took care of the issue."
mrs rehbock R.
raleigh, north carolina
"Professional and quick service. Done right the first time."
charley S.
raleigh, north carolina
samuel H.
creedmoor, north carolina
"Ray was "professional, knowledgeable, courteous. He listened to our problem and repaired our furnace. we are very satisfied with the work he did. We are happy campers. THABK YOU!"
ben B.
graham, north carolina
"Personable and timely service."
mr trimmer T.
cary, north carolina
mrs rehbock R.
raleigh, north carolina
"Professional and quick service"
jerrold P.
raleigh, north carolina
"I have had nothing but trouble with my new system. Too many service calls and still not sure the problems are resolved. I was also told a technician would arrive and he didn't show up."
marilyn C.
apex, north carolina
"My kitchen faucet stopped working just before out of town guests arrived on Labor Day weekend. Plumber arrived and resolved the issue in less than one hour. He was very professional and explained issues to me."
ms wiggins W.
raleigh, north carolina
karoline M.
chapel hill, north carolina
"No pressure sales to get new HVAC. Techs are always well mannered and seem to know their business."
mrs hood H.
durham, north carolina
lew C.
cary, north carolina
"The technician, Davonte Harrison, who came to do our annual review of our HVAC system was right on time. He quickly reviewed our system. He explained what he did and made recommendations as to future care of the system. We also appreciated that--like us--he was from N.J.!"
mr sciandra S.
cary, north carolina
"Service has always been above & beyond what I expected."
mr driver D.
raleigh, north carolina
"Rep was courteous, knowledgeable and professional."
alex R.
pittsboro, north carolina
"The technician was very courteous and explained the entire service. Extremely reasonable cost for the service. Great communication on behalf of Service Experts."
michael G.
fuquay varina, north carolina
mr sims S.
cary, north carolina
christopher H.
chapel hill, north carolina
mr lawrence L.
garner, north carolina
"the tex. did a good job"
bill M.
fuquay varina, north carolina
"Very helpful and friendly"
barbara S.
cary, north carolina
"On the whole, I'm happy with my service. However, some technicians try to talk me into services I don't want."
ms smith S.
youngsville, north carolina
"Good service. Friendly technicians."
sharon R.
pittsboro, north carolina
mr minton M.
raleigh, north carolina
ms pendleton P.
raleigh, north carolina
"Consistently good service."
gary H.
raleigh, north carolina
"The associates were professionals and well trained."
mr lewis L.
apex, north carolina
mr hobgood H.
durham, north carolina
"We had a very knowlegeable and helpful technician. The right technician makes all the differance!"
mr hutton H.
apex, north carolina
"Both Tim and Will were most professional and thorough in explaining the quality and value of services available from the company."
mrs roberts R.
raleigh, north carolina
mr walls W.
raleigh, north carolina
ms powers P.
raleigh, north carolina
"Your personnel in the Raleigh office are great. And thanks to your tech Ricky, service is excellent"
mr boor B.
raleigh, north carolina
"Technicians were timely and knowledgeable."
ms forrest F.
durham, north carolina
richard W.
cary, north carolina
ms clinton C.
raleigh, north carolina
"Professional competent"
raymond M.
raleigh, north carolina
"the service we have received is excellent..the service technicians were very knowledgeable, considerate, timely and thorough. we have been very pleased with Servce Experts. We highly recommend this company for the above reasons and expert commitment."
elizabeth S.
chapel hill, north carolina
george S.
holly springs, north carolina
"There is absolutely no accountability from the customer service team at Service Experts Raleigh. There is 0 follow up after the initial on-site diagnostic. There is 0 follow up from the parts department on whereabout of the ordered parts. As a "first time" customer, there is nothing good about this place as far as being so called Lennox "premier" dealer. What a joke this place is. Only thing good about this first-time experience was they showed up in the scheduled time window."
wilma S.
raleigh, north carolina
"Excellent service. Efficient"
ms breckenridge B.
pittsboro, north carolina
mr poling P.
knightdale, north carolina
mrs gardner G.
raleigh, north carolina
mr ledbetter L.
raleigh, north carolina
mrs harvey H.
raleigh, north carolina
"Prompt service, Matt is very knowledgeable and very pleasant."
ms propst P.
chapel hill, north carolina
mr echols E.
durham, north carolina
"Good service."
mr holmes H.
cary, north carolina
harriet R.
clayton, north carolina
"Professionals"
ralph A.
goldsboro, north carolina
"Professional and very pleasant. On our initial visit with salesman when we first got the service we did complain that everything was not explained to us in detail therefore because of the charges we will be with you for a long long time."
ms jones J.
raleigh, north carolina
"They always do a good job very professional. I just recommended my neighbor today."
ms evans E.
raleigh, north carolina
"This was an emergency appoint and the individual the took the appointment on a Sunday was cordial and very helpful. We had an appointment first thing Monday morning. The technicians that showed up were also very cordial and helpful."
greg T.
raleigh, north carolina
"Professional, courteous and competent service"
joan L.
morrisville, north carolina
"Quick response time, very knowledgeable tech, very professional tech."
pink boutique B.
cary, north carolina
donnie H.
raleigh, north carolina
"Professional, friendly, courteous"
sandra C.
cary, north carolina
"Technician very well trained, friendly, competent."
mr lewis L.
apex, north carolina
ms venditto V.
raleigh, north carolina
mr chen C.
garner, north carolina
"After added cooling gas about 5 days, the air-conditioner is not cooling again."
diane M.
chapel hill, north carolina
mrs lillis L.
cary, north carolina
eric G.
raleigh, north carolina
"the guys were very respectful, pleasant and worrked quickly"
mrs everette E.
rolesville, north carolina
ms reddick R.
clayton, north carolina
"He professional and friendly."
mr flint F.
garner, north carolina
ms harding H.
wake forest, north carolina
"The price you charged for the thermostat was extreme. The cost should have been a lot lower. I can buy that thermostat for well under $200.00, not $330.00. The service was good, and the tech was good, but price gouging was not."
mr ledbetter L.
raleigh, north carolina
"Workers forgot to turn the system back on after servicing air system."
walter R.
cary, north carolina
"We were scheduled for our annual checkup in July 14 from 2-4PM. Nobody showed up and I finally called around 6PM and said "don't bother". It was rescheduled on 8/25 from 12-2PM but the technician was 2.5 hours late. Also, when he came he did not have the correct furnace filter for our system and someone had to come back the next day to install it. So, I am not entirely thrilled with your service, although the system we bought on 7/2/2021 works just fine."
ms anderson A.
raleigh, north carolina
alex R.
pittsboro, north carolina
lisa S.
raleigh, north carolina
mr sauter S.
raleigh, north carolina
mr carlton C.
raleigh, north carolina
mr rallis R.
cary, north carolina
"Prompt service"
john B.
raleigh, north carolina
"Your service specialist are always kind, courteous and professional. John, my service specialist on this most recent call, was outstanding!"
elizabeth S.
chapel hill, north carolina
mr shadle S.
morrisville, north carolina
"Overall pricing model is over priced for the service compared to competitors. I was very pleased with owning the mistake regarding warranty discrepancies and honoring a repair under warranty."
mr mitchell M.
raleigh, north carolina
"SERVICE TECK was knowalgeable & answered my questions"
ms eaton E.
durham, north carolina
juan S.
raleigh, north carolina
"Experts, very efficient and knowledgeable and he took the time to explain the system."
howard N.
raleigh, north carolina
"Very timely response"
alan H.
raleigh, north carolina
donna K.
cary, north carolina
"Technician Aaron did a very professional job. He was on time, explained everything that he was checking out for the maintenance service and very polite."
lisa D.
clayton, north carolina
"Several weeks before I could get a maintenance appointment for service."
ms mattie/blonnie J.
raleigh, north carolina
"Marvin identified the problem and fixed it."
mr fearing F.
pittsboro, north carolina
"Pat quickly diagnosed the problem and then explained his course of action and why he was doing that. Problem resolved!"
ms kuiken K.
durham, north carolina
laurie Y.
raleigh, north carolina
janice S.
raleigh, north carolina
mr high H.
raleigh, north carolina
"Experts"
bryce L.
smithfield, north carolina
"This is the second time I've taken this survey. Don't get me wrong, Richard did a good job, but with no senior or military discounts it's a little bit expensive when your on a fixed income."
randy M.
raleigh, north carolina
mr smith S.
zebulon, north carolina
"The tech was very good at his work."
diane M.
chapel hill, north carolina
byron O.
fayetteville, north carolina
"I haven't had any problems with my system."
bonnie M.
garner, north carolina
"Quality products and always get top-notch service."
mr kissam K.
cary, north carolina
"Professional"
brian I.
cary, north carolina
mrs saha S.
cary, north carolina
lexie D.
raleigh, north carolina
"I already have recommended Service Experts to friends and neighbors. I continue to be pleased with the service."
ms works W.
chapel hill, north carolina
"Service Experts is a reliable, professional, well-run company with courteous and personable staff. The prices are reasonable for the quality of the service provided."
ms venditto V.
raleigh, north carolina
harriet R.
clayton , north carolina
"Prompt"
mr rosenberg R.
cary, north carolina
william john J.
raleigh, north carolina
"This was a complete disaster. We called on a Tuesday around 5 about our AC. We were told someone would come that night. At 10:15 I called back to see when we could expect a technician and was told they didnt have a record of my call or request. The next morning I received a call saying someone could come at 10 am. The technician quickly diagnosed our problem and put an order in for the part that was needed. He said it would come in on Friday and the company would call us to set up an appointment for Friday afternoon to fix the AC. I called Friday afternoon and was told the part wasnt in. I was told if it came in Friday night they would call Saturday morning to schedule for later Saturday. On Saturday morning I found out that the part was delivered to the AC manufacturer here in town and was ready for pick up. I called Service Experts to tell them and to get an appointment. I was told that they didnt have time to check on the part, that wasnt there job to track down parts, and I would just need to wait until Monday. Later Saturday a manager contacted me to say after some investigating she didnt have the part at Service Experts. I explained the part was delivered to the manufacturer, provided the name of the person I spoke with that morning, and then told her about the service I received earlier that day. She asked if she could talk to her supervisor and call me back. I never received a call. On Monday I received a call stating the part was in and they could come by Tuesday afternoon and repair the unit. Tuesday it was fixed (a full week after the initial call)."
lisa S.
raleigh, north carolina
ms newkirk N.
raleigh, north carolina
"Very professional & knowledgeable"
ms butson B.
raleigh, north carolina
ms holmes H.
raleigh, north carolina
mrs rehbock R.
raleigh, north carolina
"Quick response to our request. Problem was fixed completely with one visit."
landon I.
cary, north carolina
mr dorsey D.
franklinton, north carolina
"Service, Tech's, and products"
ms kellam K.
chapel hill, north carolina
"Terrible service - technician did not know what he was doing; length of service was unresonably long"
mr rallis R.
cary, north carolina
"Prompt device. Polite and responsive personnel."
ms jacobs J.
raleigh, north carolina
alan H.
raleigh, north carolina
"Because it was a good experience"
ms kunzelman K.
cary, north carolina
mr kelly K.
raleigh, north carolina
"Ricky was very friendly and knowledgeable about my systems. I have always had great service for many years."
mr nance N.
raleigh, north carolina
james H.
cary, north carolina
"If it ain't broke, don't fix it."
harold W.
durham, north carolina
rosa H.
henderson, north carolina
"Great communication. Friendly"
mr high H.
raleigh, north carolina
"Friendly, honest"
mr mayhew M.
durham, north carolina
"Technicians are always on time, courteous and informative."
mrs omofoye O.
durham, north carolina
"They were prompt and Excellent customer service"
christa L.
sanford, north carolina
terri D.
knightdale, north carolina
"The salesman explained all I needed to know about installing a new A/C & Air handler."
mrs anna osburn O.
cary, north carolina
"You seem to do a good job"
mr jones J.
wake forest, north carolina
ms dunn D.
hillsborough, north carolina
"Service folks did a thorough assessment and talked is through the problems in detail"
timothy M.
garner, north carolina
ms overby O.
chapel hill, north carolina
mr crisson C.
raleigh, north carolina
"Your serviceman was very professional"
rhine research ctr C.
durham, north carolina
"scheduling is a little tricky. but we have weird hours!!"
james J.
garner, north carolina
"I was very pleased with the way every thing was explained and all of our questions were answered"
jim J.
benson, north carolina
"He was very knowledgeable and discovered my leak very quickly."
ms w pritchett P.
raleigh, north carolina
mr hutzler H.
cary, north carolina
mr speight S.
cary, north carolina
"Good relationship with service rep. Friendly, knowledgeable and informative."
mr barnhart B.
durham, north carolina
"They are very quick to respond and very punctual and seem to be quite competent in locating and fixing problems."
mr bench B.
cary, north carolina
"Thoroughness of repairman."
dr jennifer W.
raleigh, north carolina
"Tim was thorough, on time, knowledgeable, patient and fixed everything"
william M.
raleigh, north carolina
"The Sales Representative Todd Atkinson was very professional, courteous, and informative and answered all my questions very thoroughly. The process and details were explained well. The system was installed the day after purchase details and pricing were done. The Installers, led by Fred, Mack were friendly and worked diligently and in hot conditions to install the system in one day (They worked hard). They were very respectful of our property and did a great job on the system installation."
george H.
apex, north carolina
"Because I am very intelligent"
andries S.
raleigh, north carolina
"Excellent and quick."
mr dorsey D.
franklinton, north carolina
"Great customer service, quality products"
mr moller M.
cary, north carolina
st giles C.
raleigh, north carolina
laura K.
raleigh, north carolina
"Ricky was very thorough and confirmed things I had guessed but also had the expertise to say how to fix it. He looked the whole house over and when he explained things, he mixed layman terms with expert terms so I was able to see the whole picture. I trust him."
ms matthews M.
raleigh, north carolina
"The technician made a thorough investigation of the problem and provided a clear explanation after checking."
michelle T.
raleigh, north carolina
"Tim is AMAZING! He is very thorough and makes sure I fully understand the work he has done. And he always has a smile."
stephen T.
fuquay varina, north carolina
"Technician was late showed up after 12"
ross Y.
raleigh, north carolina
"Professional and courteous technicians and customer service agents. Reliable service, reasonable prices, and the Advantage Program."
mr saltzman S.
chapel hill, north carolina
mr nance N.
raleigh, north carolina
"Very professional technician"
mr jones J.
apex, north carolina
michael D.
franklinton, north carolina
"Very professional customer service. Routine maintenance included in contact. Very pleased with my Bosch unit"
mr borden B.
raleigh, north carolina
"tech.was very knowledgeable, and helful"
rose W.
raleigh, north carolina
"So my family/friends can experience the expertise like I did......"
mr jones J.
wake forest, north carolina
"Quick response time; knowledgeable technician"
diane D.
apex, north carolina
"THEY ARE A PLEASURE TO WORK WITH. THE TECHNICIANS ARE KNOWLEDGEABLE AND PLEASANT."
ms aldridge A.
raleigh, north carolina
peggy B.
raleigh, north carolina
tony C.
garner, north carolina
"Courteous serviceman. Reminding me of time to have service check."
phyllis C.
raleigh, north carolina
"Aaron was prompt in appt time arrival, was very professional and answered my questions very clearly."
robert S.
raleigh, north carolina
"Always get high quality service from service experts."
patrick C.
fuquay varina, north carolina
"Timely service. Tech explained what he is doing and let's me know of potential problems"
mrs talbert T.
chapel hill, north carolina
"Very responsive folk, who took a lot of time and care to get everything sorted out ! Particularly nice engineers :):)"
clarrissa H.
raleigh, north carolina
mr wall W.
raleigh, north carolina
ms holmes H.
raleigh, north carolina
"Ray and Todd were on time, very knowledgeable, quick and professional!"
lisa S.
raleigh, north carolina
earlene D.
raleigh, north carolina
"Appointment kept on time and technician very knowledgeable."
mr murphy M.
raleigh, north carolina
"Staff are helpful and are well trained in task."
mr costine C.
raleigh, north carolina
"I was impressed that I could get next day service when I had an A/C problem issue."
sharon B.
cary, north carolina
mr lawton L.
raleigh, north carolina
carolyn W.
raleigh, north carolina
margaret J.
raleigh, north carolina
"Technician explained everything well."
ms kunzelman K.
cary, north carolina
sandra a ennis E.
cary, north carolina
"I have used Service Experts for years. Their responses have always been immediate and helpful, always solving the problem."
mr caruso C.
cary, north carolina
"On time, worked entire time and cleaned up after selves."
mr pomykal P.
chapel hill, north carolina
mr doherty D.
raleigh, north carolina
mr poyner iii I.
raleigh, north carolina
ms larsen L.
raleigh, north carolina
"Our eleven day old problem has not been fixed."
mr mcdaniel M.
fuquay varina, north carolina
richard T.
sanford, north carolina
"No one even looked at my current A/C unit or handler. They just asked what we wanted brought up an estimate"
mr cline C.
raleigh, north carolina
mr kovacs K.
raleigh, north carolina
"Service has always been good. I am not typically interested in upselling. Employees have always been nice."
white iv I.
raleigh, north carolina
"The technicians were great and respectful. But we paid $200 for them to crawl under the house and tell us our unit was frozen and to turn it off and replace filter. They did not have the correct filter since it was an American Standard brand which your company does not carry. I called the office ahead of time and gave them the exact size filter so they could bring one. If they knew they didnt carry that filter then why did the company send them to our house and charge us $200 for no solution? We spent two additional nights without AC until another company came today and installed the correct filter to fix the issue."
mr levadnuk L.
raleigh, north carolina
"They did what they said they would do."
t N.
clayton, north carolina
brenda P.
raleigh, north carolina
"The service man said he would have to take apart the whole tank to repair the gas leak. The estimate was over $1600 and he charged me $84. The person who repaired it just tightened the connection and it passed the inspection."
mr driver D.
raleigh, north carolina
agustin P.
raleigh, north carolina
nicole D.
smithfield, north carolina
"Very professional"
robert S.
raleigh, north carolina
"Great and prompt service. Technicians are always polite, friendly and informative."
ms evans E.
raleigh, north carolina
dale H.
raleigh, north carolina
"They did a good job efficiently."
mrs lane L.
carrboro, north carolina
allan T.
cary, north carolina
"Easy to get a service call and techs showed up on time."
mr holloway H.
raleigh, north carolina
"Our ac went out and Jorge came out the same day and stayed until the ac was up and running!"
ms lewis L.
raleigh, north carolina
elaine J.
raleigh, north carolina
"Great service"
mr dixon D.
raleigh, north carolina
"Technician very professional, friendly and took care of the AC issue."
mr poyner iii I.
raleigh, north carolina
mrs leary L.
raleigh, north carolina
"The service expert that serviced my AC unit was very polite, helpful and patient. Even though it was very late in the day and I was his last call."
ms p mclees M.
durham, north carolina
"Thorough. Provided explanations. Pleasant."
mr terry T.
chapel hill, north carolina
"Friendly, competent service"
ms williams W.
raleigh, north carolina
"Satisfying work"
mr pomykal P.
chapel hill, north carolina
"Excellent friendly service."
jason S.
raleigh, north carolina
mr huang H.
raleigh, north carolina
shelby S.
raleigh, north carolina
andy M.
fuquay varina, north carolina
mr frederici F.
cary, north carolina
"Technicians are always on time, always courteous and friendly, knowledgeable and explain what they are doing and why."
mr smith S.
cary, north carolina
"The tech was very knowledgeable and was able to quickly identify the problem to get the HVAC running again."
mr taylor T.
raleigh, north carolina
mr levadnuk L.
raleigh, north carolina
mr murphy M.
raleigh, north carolina
"Have always done a good job."
mr soileau S.
raleigh, north carolina
mrs alexander A.
raleigh, north carolina
"I have always received prompt responses to my htg/ac needs. Technichians have been nice friendly and knowledgeable."
mr little L.
durham, north carolina
ms bey B.
franklinton, north carolina
"the tech. service man explain what he was doing and explain my unite to me, very professional"
wayne H.
raleigh, north carolina
"Service was prompt, precise, and detailed."
richard B.
raleigh, north carolina
michael G.
raleigh, north carolina
"Nice to see the same technician periodically. Daniel was great, as usual."
mr carroll C.
raleigh, north carolina
"The service man went above and beyond working with guests in our house and a couple of dogs. He remain pleasant and found some issues that were unexpected."