Service Experts Heating & Air Conditioning Reviews

"He arrived on time, used the shoe covers, was polite, thorough, and gave me a full report of his findings."

"The technician of your company was excellent in all matters."

"Good communication with confirmation of appointment and pre-arrival call.Tech arrived when expected. Naj was very polite, professional in performing the maintenance and changing the air filters. He told me about additional services available without any pressure to take immediate action. He also told me how to make followup inquiry if I was interested in any of the suggested services."

"I questioned the things he was covering. And I appreciated that he wasn't pushing to sell new parts."

"Alexander was prompt, cordial, efficient."

"The Technicians were courteous and understood what they were doing."

"Jon was very thorough and knowledgeable and explained all he did any why he was doing it,."

"Technician was excellent - professional, knowledgeable and easy to communicate with."

"Scheduled my appointment quickly and both techs that came out were so friendly and helpful!"

"Excellent service and communication"

"I was disappointed that I had to reschedule 2X right before( an hour) the technician was to come. We had changed appts to make those with SE work. Frustrating."

"Great technician."

"Fabulous service! Lynn and Zane the best!"

"He was on time and efficient."

"The technician was very knowledgeable and courteous. I was very impressed with the quick response time of the service"

"Excellent work. Very thorough. Would have been a 10 except a little slow to leave after finishing waiting for a second rep to come by. This seemed to be primarily for sales of additional services. Also a minor point was that after cleaning the blower was not warned that there might be a little debris at vent discharges. Might have been that the blower wheel and compartment was not adequately vacuumed after cleaning. Overall very satisfied."

"Something sprung a leak and I had water pouring from my bathroom ceiling at about 10pm. I couldn't get anyone to pulp me figure it out until I called Service Experts. There were 2 wonderful women manning the phones that night and even though they didn't have anyone available to come out, these fine women helped me find a plumber (he was in TX, I'm in NC) who was willing to answer some questions and help me figure out how to turn the water off in my home. Mathew came out the next day, figured out that my water heater had burst and then proceeded to expertly change out my old water heater for a new one. He was friendly, kind, and very understanding about my situation!"

"Knowledgeable, Good service"

"Martin seemed to do a thorough job with the maintenance check up and also provided information about additional products that we might be interested in adding to our system"

"Jordan got our heating system back working. It had an issue with the inducer motor was jammed. He managed to free it up and got it working again. Unfortunately it did stop working again later that night. He did mention that the motor should probably be replaced so I called the company that installed the system and they replaced the motor under warranty."

"My tech was the same guy who came last week. He knew the drill, where all the light switches are, and was in and out in no time."

"Jonathan was a very nice technician. He actually remember coming to my house before and seemed very knowledgeable."

"Our appointment was canceled twice before. The third time was on time."

"The tech was on time and spent time explaining my heater."

"Service Experts does the required work efficiently and at a reasonable price."

"The technician was very professional and took the time to explain what he did . I would like to use the same technician for any further services if possible."

"Billy was prompt, knowledgeable, professional and friendly."

"Mustapha provided detailed and excellent service, collecting technical data on our systems, recommending solutions, and explaining why. He is detailed technician and enthusiastic salesman. This however is only our first step. We will be obtaining multiple bids and double checking what we were told against our own wishes and plans. We are not positive that the brands of equipment you offer are what we wish to purchase either."

"On time, courteous, respectful of property."

"He was courteous and not pushy. Recommended something but no pressure to do it now."

"Service was courteous and quick. Tech. Was knowledgeable."

"Timely, fairly priced, thorough, professional and personable service."

"Because the driver didn't call me that he was going to be later then 2 pm. I didn't know what was going on with him."

"Very efficient"

"The tech knew what he was doing and now I have hot water"

"Rep was on time and professional"

"The appointment window was confirmed by Service Experts for 2PM to 4PM. No body showed up during the scheduled time. Not even bothered to give a courtesy call that the technician is running late. I had to call the Service Experts and cancel my plan as they told me the technician will come late."

"Efficient on-time service"

"Through and conscientious assessment and service work. Thanks for explanation of system remedies."

"Your technician arrived on time and was very courteous. He explained what he had done and the results."

"Tech found an critical issue with furnace and notified me immediately"

"Richard is professional, courteous, respectful, and knowledgeable. He communicates well, and certainly is at the super tech level."

"Very Informative."

"Your representatives first visit to our house ie Filipe & George was very informative and comprehensive presented with facts and without pressure. The second maintenance trip undertaken. Y georges was very professional and helpful"

"Bryan is very thorough and answered all questions that I had. He is highly skilled and professional in all respects."

"On time and did not take too long. I'll be honest. We stopped using ARS because I really wasn't interested in hearing about microbe destroying ultra-violet systems. I want my units serviced twice a year, and your $16.09 a month payment program is a great way to spread out the cost. The "Home Health Consultant" is just an extra person in my home that is keeping me from doing other things because of the up-sell. Nothing against Hans - he's just doing his job. I'm just not interested in that approach."

"Reza was polite, professional, explained issues well"

"Jordon's competency, diligence, thoroughness was relieving. Relieving due to how Service Experts have compromised the last 3 scheduled appointments. As before, I knew Y'all could make good on the reputation I had previously learn to expect. The #7 was due to Jordon's explanation of the service agreement offer of a spring and fall maintenance service call after performing the house HVAC and Mini Split. This would have assured me of the full service maintenance having been done. The opening praises lends a sense that the job was done."

"Daniel Mclleon (? spelling) was fantastic. Very knowledgeable, friendly, answered all of my questions Thank you Daniel!"

"Tech did a good job of both troubleshooting and explaining the poor performance of the 3 /2 year old system prior to recommending a leak search service call."

"On time service. Easy to schedule. Knowledgeable technicians."

"While I was pleased for same day service, I feel the pricing was not clear. From what I understood, the charge would be around $425. Fill bill was $600 plus."

"Kid was good but didnt ask what color for new toilet, I wrongly assumed we would get the same color....eventually did."

"Nathan was very knowledgeable about the unit and the recommendations he made increased our comfort level. His theory about the high-efficiency units and the excessive condensation freezing appears to be on point."

"Work performed as scheduled and Kyle very professional and communicated the results of the inspection"

"The experience was as usual very easy to have done."

"Overall I'm not happy, but to be fair, its not all the companies fault. I had a technician come to my house for my annual heater inspection, paid the fee, a couple days later, my heat stops working. I called a new tech out, he spent about 3 min looking at my heater and said theres nothing he can do, I should buy a new thermometer. Its not the companies fault the thermometer is bad, but considering I just spent $100 on the first visit, I was really hoping the second visit wouldnt cost me as much considering he didnt do anything, and spent only 3 min in my house, looking at my heater. But I still got charged another $100. A waive, or at least a small discount, should have happened. I know its DEF not the technicians fault, its just company policy, but still. I feel l got screwed over here."

"Didn't try to sell me anything. And explained the service he performed."

"The technician came right at. the start of the time designated. He put on the blue shoe coverings every tie he went in and out. He was courteous and explained the results."

"Very competitive pricing and installation was done nicely."

"Tune-up appeared to be very thorough. The only problem was that the verbal price I was given and wrote the check for, was $1.60 more than the final price on the receipt. Didn't see that until later in the evening."

"Wrong diagnostics spring & fall visits. Same technician and had 2nd person with him both times."

"no call to say tech was on the way"

"Same day service response. Quality of SE in both initial unit installation and this service call was exemplary a 10 and 5 stars!"

"Arrived on time. Performed work, answered all questions"

"technicians knowledge and pereformance"

"The technician was very knowledgeable and old time"

"1, Failed to follow through with written contract information. 2. Failed to follow up and address my written question at time of installation. 3. Failed to follow through on my request for additional services."

"Service tech did good job. Called MItsubishi and diagnosed problem. Located parts and said they would be shipped out on Friday. Now midday Monday and no parts or communication with us. That the parts were not express shipped is very disappointing. We're approaching five days without heat. Please communicate status and HELP US GET OUR HEAT BACK!!!"

"The tech did not always keep me informed of what he was doing. For example, he was out in the van; and I thought he was still in the attic working."

"All the items/equipment needed to finish the job did not come with the installation crew"

"There were many issues with our HVAC installation. 1) The job site was not cleaned up, all kinds of debris was left around, resulting in a screw getting into our car's Tire, and garage sink's leg knocked off and not replaced. 2) scheduling of inspection was difficult at best, inspector came a day earlier than what we thought and had to be rescheduled, agent inferred the mix up was our fault. 3) Inspection ( when it did get scheduled) did not pass. Installation was not done correctly. A remediation had to be scheduled- technician came out, left and said he was coming back the following week. Then no one showed up on that day. Eventually someone came out after I called in to complain. It was finally fixed, but was not at all easily done. With August 3 installation, it took until October 23 before completed"

"Prompt, polite, successful servicing."

"The job should have taken in two days and it took a week very dissatisfied"

"He was very efficient. Appreciated being on time as well. My heating seems to be working better, I don't have it cranked up as high as I needed to before."

"He brought a filter for under the house, and once it was installed, the heat came on and it warmed up the house. I was thrilled."

"Mustapha was very detailed and appeared to actually do all of the Inspection and maintenance steps on the invoice with great accuracy and attention to detail. I don't always believe that technicians do everything on these invoices. I do with Mustapha."

"they didnt explain anything and left the paperwork downstairs"

"The technician was careful to be VERY thorough with me on what items were necessary for the furnace and explained the cost."

"The technician was polite, neat, and explained everything in very clear terms."

"Very helpful answering questions, efficient."

"He fixed an error made by a previous installation that Service Experts did, I had a as leak for months."

"The tec. was efficient and explained everything to me"

"The technician was polite, experienced and on time"

"Excellent job very professional ??"

"very throw."

"did well"

"I was a little upset because we had to wait almost two weeks for the part and had to purchase a $90.00 heater to keep warm. While we were paying for a. furnace Eve though the par6 was back we were told we may have to wait for another repairman. Because the one that have us the diagnosis was out of the office. We do have heat now and it is doing ok."

"ON time pleasant furnace working good"

"The heating air conditioning unit is a Geothermal unit. this is the 3rd or 4th time in the past 10 years, where the tech send to perform that by-annual maintenance has not be certified to work on unit, and appointment had to be rescheduled."

"Jordan was thorough. Would be more convenient if he brought new filter. Recommended a surge protector which I will need a quote on. Thank You"

"On time. Got the work done fast."

"Equipment thoroughly inspected"

"The Technician was courteous, understanding, and professional."

"Spent $600 on a part on Monday it is now Thursday and my heat is not working."

"Bryan explained everything along the way and did an excellent job."

"Jordan arrived at scheduled time, was very knowledgeable and respectful of our property. Knew his job and did it in a professional manner"

"just good customer service."

"Service tech was very difficult to understand, and spent as much time on thermostat as he did the heat pump. Did not seem to know what he was doing, had to call for help, and could not understand me nor could I understand him."

"satisfaction"

"I love that you all were prompt and able to come with another company could not. However, I'm not sure what the technician did for about half of the time he was here, and I have questions about the charges."

"Ontime"

"Very friendly, personable, knowledgable technician."

"The 1st tech said he could not do the work, we needed someone certified in oil heaters. I confirmed the 2nd visit would be that, he showed up and was nit certified in oil. The 3rd tech did a good job."

"quick and courteous!"

"Tech arrived as scheduled and performed his job quickly & professionally."

"We took up your offer of $99.00 toilet kit. Very nice man installed it late Friday. It worked till nighttime. Started loud running, sighing, and then started running but tank would not fill. We called Saturday morning to have someone come back and fix it. Was told we couldn't get a fixed time for repair so, as we had plans for a couple of hours Sat. afternoon, could not get service. Toilet continued to not work for one reason or another. Finally had to turn water off. Husband messed with it and messed with it and, finally, started working. Until Sunday morning when he used toilet and went back to bed. Did not know it, but water ran for 3 hours. Called Sunday and was told the weekends are for emergencies only. I explained that I just wanted you to fix what you installed. No one came. Husband worked on it again and again and, finally, it started to work late night Sunday. It's still working, no thanks to Service Experts. Not a good way to win people's business. Some one called this morning and apologized for the no show, but it's a day late and a dollar short."

"Pleased with service"

"Felipe was knowledgeable, friendly, and respectful. He took the time to explain the different products and each payment option. He patiently answered all our questions."

"Came on time; fixed problem quickly; explained the system and what went wrong clearly (this was something I should have figured out; if it happens again I will be able to fix it)."

"Thorough job performed."

"PAT WAS VERY HELPFUL AND EXPLAINED THE ISSUES."

"Hans was friendly, consulted with experienced installers and followed up. Price exceeded other estimates by $2000."

"Mr. Saji was very thorough and efficient."

"Ray has been servicing multiple properties for me. I trust him."

"Ben had to correct 2 different issues that were not completed when the unit was installed. This took multiple service calls."

"Technician was knowledgeable"

"He was on time & very informative."

"The technician was efficient knowledgable and not pushy in upselling the service. Informed that some problem may be visible but didnt push to take immediate purchase. Hate when technician are pushy and try to sell you something that is not required immediately."

"Tech was vet pleasant and very thorough"

"The Technician arrived in the time window promised. He was very thorough, polite, and neat."

"The tech arrived from another job because our tech was busy on another job repair that went late. He was very friendly & efficient."

"Very effecent"

"Chris was informative, timely, thorough and overall excellent. the best technician we've had."

"Everything went well with our water heater installation. The technician showed up early and ready to work. The heater was installed within a couple of hours. My one concern is that the charge for the service seems a bit high, and our receipt/invoice is not itemized. The service charge was approx. $1,800, but we can't figure out why it was so high. I searched water heater prices online and most seem to be around $600-700 incl. a warranty. The other parts (pipes, fittings, overflow tank, pan) were probably no more than $100. The job took approx. 4 hours, incl. the time it took to go get the water heater from the warehouse. So maybe the labor is quite expensive? $200/hour? Other than that our service was excellent."

"On time, friendly service tech"

"Technician was knowledgeable, professional and thorough with the maintenance."

"Very professional. Explained everything."

"(1) Late, (2) Rude, (3) Unhelpful, (4) performed service, then noted that the parts needed to be replaced."

"Including this most recent visit, I believe that most -- if not all -- of my service appointments (over a period of several years) have either missed the two-hour appointment window...or not shown up at all. Also, I did not receive the usual call to schedule this pre-paid maintenance visit; instead, I had to initiate the process."

"Been using Ben for many years. A total and thorough professional!"

"Your technician was very through and professional. I observed some of his work and was very pleased with his knowledge and completeness."

"I received excellent care by Service Experts staff."

"Timely, professional and appeared to be efficient"

"Thorough and explained work and findings in easily understood terms. Very personable and answered my questions in a nice manner. Send him back on future inspections. Hes excellent"

"Technician completed checkup and left. Furnace failed to come back on. Technician did come back after we called and fixed problem. Something was not connected properly."

"Ricky William is the most fantastic technician. He is super knowledgeable, and makes my system work perfectly."

"your technician Daniel is a good serviceman"

"Zane was thorough, knowledgeable and honest"

"Everything was professional and handled appropriately!"

"Technicians (there were 2 of them) arrived early (I was called ahead of time to verify that their early arrival was OK). They went right to work in a very professional manner. They explained what they were doing. They were courteous and respectful of my home, my property and myself."

"Ricky did a fantastic job! He was personable, explained the situation very well, and was trustworthy from the start. Due to a scheduling conflict, Ricky was at the house before I arrived and was patient and understanding of the situation. I have been looking for a company with employees that I can trust, and if every employee is like Ricky, then Service Experts has gained a new customer and advocate. Please send my appreciation to Ricky and his leadership for a helpful and courteous technician, even when he has a busy schedule! If there is any way to compensate Ricky additionally for wonderful work and customer service, he deserves it."

"Excellent Technician on this job. He answered all my questions and did a thorough job!"

"Very good to explain what he did and why! Friendly and courteous!"

"Our technician is always very thorough, and brings to our attention anything that he observes as out of the ordinary. We have complete faith in Mustapha and his ability to fulfill our service needs."

"Naji was on time and very courteous. he checked the heating system and found a problem with the capacitor that runs the fan. he not only told me it was ging bad but he also showed the reading on the dvom.. He,also,offered to clean the filters in cold air returns, I had cleaned the day before and declined..It has been several years since the technician has offered this service which is the reason I had already cleaned them."

"Steve was very nice but I never heard back on a quote"

"Chris took the time to discuss my HVAC and its condition."

"Nice person. Honest service"

"Overpriced and technician was late. Did not call ahead like my confirmation email stated."

"Performed inspection in professional manner and explained report to me in a way that I understood."

"Brian is very thorough and he thoughtfully answers all of my questions."

"The technician was knowledgeable, and helpful"

"I feel that the service provided was extremely well done."

"The tech was great. Unfortunately, the communication was not up to the usual standard. The tech was held up at a job and we were not informed and were unable to reach anyone in the office."

"Technician quickly diagnosed problem and fixed it."

"Very helpful, upbeat and knowledgeable. Friendly and prompt."

"Good feedback but not pushy. Great guy!"

"he did a very good job"

"I am not sure that the tech was very thorough. He completed the work in less than an hour."

"on time, efficient, informative, polite"

"Technician (George/Jorge) came during designated arrival time. Introduced himself and found the problem immediately which was burned out fuses in the fuse box. He was very polite and considerate of my home when coming in and out. Very nice young man and an asset and valued employee for Service Experts. He was very knowledgeable of his job."

"Called when technician was in route. Used shoe covers. Friendly and professional. Completed and explained work. Check out was quick."

"Polite/Patient/Knowledgable"

"Very satisfied with Bryan's service, but unfortunately he needs to come back on Monday to finish because tech support for the motor he was installing is only available 8-5 Mon-Fri."

"On time, professional service."

"Prompt, efficient and courteous service was provided."

"Chris was knowledgeable and efficient. He explained options and was friendly and personable."

"Technician called and arrived early - got the job done in ~ 45 minutes."

"Alex was very professional with his services!"

"Daniel gave me valuable advice on how to cool my upstairs, which I followed thru with and install mini-splits. AWESOME advice and referral!"

"He had lots of good information, and he told me the steps he took in the maintenance of my units"

"I felt he did a through inspection and not trying to up-usale me."

"Mike is very efficient"

"Tech was at my house for two hours just for a quick diagnosis and estimate. Also arrived right at the end of the appointment window with no call beforehand. Price quoted for a new water heater was $800 more than Rapid Repair Experts."

"He was thorough, informative and gave me choices."

"Professionalism and knowledge"

"They were within the allotted window and were friendly and efficient."

"I was very satisfied"

"I had to get him to explain what he was doing to the system. Not his fault, I just believe as a courtesy the technician should always explain to the customer what he/she is testing during a paid service call."

"I always had great and friendly service"

"Alec has serviced our HVAC many times, has uniformly done a good job, knows where all the equipment is, is thorough, and pleasant as well."

"Great knowledgeable technician"

"No charge. Power switch had been left off."

"After receiving numerous emails and phone calls to confirm appointment, the day of the appointment, received a phone call notifying technician was involved in a repair and could not make scheduled time. I then was notified the technician was called on an emergency and wanted to be rescheduled. I stated it was unacceptable and within 45 minutes a technician was at my door. The quality of service has greatly deteriorated since I first had a contract."

"The technician was professional and courteous. Felt he did a good job."

"Reza was very efficient and thorough"

"Gave thorough overview of all systems."

"Professional technician and very courteous who could explain the issues to my wife. That is not easy."

"Ben always does an excellent job. He is a caring person and always provides the correct services. He has always taken good care of my furnace and AC....He is the only person that I have wanted to service my equipment....."

"Felipe arrived when he said he would and was extremely helpful. However, he said he would provide us an estimate by Saturday evening and we have still not received the estimate."

"He was professional and had a good personality."

"My ticket was 0328216 and Robert was knowledge, friendly and I had my new unit within a couple days."

"Why not"

"He answered all of my questions and explained them without hesitation. He was very knowledgeable and friendly."

"Thorough and answered questions in detail"

"I am giving a rating of 5 because the plumbing technician was great--very kind and understanding of some of my feelings about your company. The price that he quoted was very high, I thought and I am reconsidering whether I continue with this yearly plumbing contract. I ended up omitting one of our needs--putting in a new sink drain since that price was too much. He fixed items related to the toilet and came back at no charge when there was an additional problem. Another issue is with our HVAC service contract. In the past, your company has called us to schedule our twice-a-year check-up. No one called this year so when I called you all about two weeks ago, I was told that our contract had expired. We did not know that it ever expired and to our knowledge, we never received notification of this. So, what is going on with your company?"

"Everything addressed."

"On time, quick service, and useful information, plus explanations about equipment conditions."

"Very thorough"

"Ray was very thorough & answered any questions we had with a professional manner."

"Tech was very knowledgeable, very nice, and on time."

"Technician was polite, professional and quick."

"Very prompt. Very professional. Nice fellow."

"Brett is the best."

"Ben has always provided great service and explained everything to our understanding."

"tech. was very informative, and helpful."

"The repairperson was ver6 thorough."

"Prompt, diligent. Brought a problem to our attention."

"Did everything be was supposed to do and explained the results."

"The Tech did a great job. He was efficient and clear."

"Technician was professional, friendly, clean, wore shoe covers. Installed the extra insulation bars under house left by initial installers. The insulation had fallen down in areas. I appreciated him making the extra effort to make it right."

"Kyle was knowledgeable, polite and thorough. He even offered to change a lightbulb in our mechanical room."

"knew the system and determined immediately that is was an air problem, air filter"

"Overall efficiency."

"very professional, on time. knew his business"

"Excellent customer service. Good man!"

"Tech was on time and friendly"

"Technician was friendly and polite and seemed to do a good job. He arrived outside of the 2-hour window but someone did call to let me know he would be late (but had no estimate of how much later) -- this was a little inconvenient. He also said everything was fine when I asked about how my system looked -- would've been nice to have a little more information or for him to tell me on his own at the end of the job -- maybe just review what he checked & what he found."

"Daniel McEleven did an excellent job. He was very knowedgeable and he explained his findings. I was very pleased with him."

"The service was great"

"Service was good"

"Daniel was prompt, through and careful to explain any recommendation that he made."

"Person was on time, polite, explained things to us."

"Technician was courteous."

"I think the part should have been repaired instead being replace."

"Bryan showed on time, was polite, knowledgeable, precise in his work, and thorough."

"I had recent major surgery and Daniel realized that and did all he could to satisfy my request and to assure me my furnace checked out well."

"Stayed late until everything was done and worked correctly, previous installer stayed late too but did not correctly test heating function."

"Stephen and his assistant, John, were punctual, polite, and very neat. The work ended up taking longer and being more complicated than it appeared originally. They never complained. They worked tirelessly until the job was done and thanked me for my patience."

"Honest, good worker. Came on time. Very polite."

"The technician showed up and got right to work, found the problem, and fixed it in no time at all."

"Arrived within the window they said, done at the time they said, no damage to my home"

"Technician answered all my questions."

"Alex was very thorough and explained all that he did."

"Service from the techs was great, but I'm now about a week without ac or heat, both were working just fine before your company was here."

"The tech took his time and made sure everything was working as it should before he left. He also provided us with some very valuable ideas to keep our unit working effficiently."

"Bryan was very knowledgeable about fixing my gas leak and explained exactly what was wrong in a way I could understand. He made sure things would be as easy as possible for the gas company when they came out to hook everything back up. I also thought the price was very reasonable."

"Everyone was professional and knowledgeable. Answered all my questions to my satisfaction."

"Benjamin did what the installers should have done months ago and got the heater running. He was able to diagnose the problem and spent several hours fixing it."

"Because Ben does a great job keeping our HVAC in good running order."

"Mike was very nice, informative & professional. He treated my problem with great care as if it was his own & took time to explain all."

"Very professional and answered all my questions."

"SE has the best staff, always friendly and professional."

"Was tld technicam would arrive between 4 and 6pm. He arrived at 5:58pm."

"THE TECH. DID A QUICK & THOROUGH JOB !"

"The technician was very efficient and explained everything."

"Prompt, pleasant ,explained everything"

"I told the tech that I would open the attic because the hatch is tricky. He tried anyway, and accidentally pried the frame off. Fortunately it was easy to fix. Also, the last two times Service Experts came, the tech did NOT return the thermostat to my setting. Please stress this to your techs: RETURN THE THERMOSTAT TO THE HOME OWNER'S SETTING."

"Very helpful. Answered all my questions."

"Service was done in timely manner."

"Called to report a furnace not working, and we were very pleased by the speedy response and by the care Alex took in checking everything - and fixing the problem !"

"Super friendly"

"knowledgable, answered questions, polite and moved between outside and inside with minimum of mess."

"VERY SATISFIED"

"The service person explain what the problem was after checking the system."

"Mr Zane (plumbing consultant) seemed knowedgable and sincerely willing to help (besides being pleasant). He has come to our house last year."

"Service man seem to do a thorough job"

"The technician was polite, knowledgeable and efficient. He was helpful and demonstrated what he was describing."

"HUMIDIFIER needed service also 2 heat units"

"See the letter that I addressed to service expert."

"Filters were not replaced."

"two hours late"

"On time,thorough and took time to answer my questions."

"The problem was diagnosed and a clear/understandable explanation was provided of the problem. Repair options were provided."

"Brett's checkups of my HVAC are always completed with professionalism and respect for my home. He is client-oriented and definitely deserving of a Very Satisfied rating."