How do I Choose the Right AC Repair Company in Raleigh?

April 03, 2015

Having to deal with an AC repair can be one of the most annoying things to encounter as a homeowner. Not only does it mean you have a busted air conditioner and must go without a comfortable home for an undetermined amount of time, but you need to find time to get it back to working order. All Raleigh AC repair companies aren’t the same either, so be sure to ask the right questions the next time you need an AC repair.

Do You Have Local References?

Heating and air conditioning equipment is a big investment and is crucial to preserving a comfortable home. That’s why it’s so important to hear from local Raleigh residents about their AC repair experiences. Those same residents have been where you are and picked Service Experts Heating & Air Conditioning for a reason. While it can feel a bit awkward speaking with someone you don’t know about AC repair, they can offer you an honest, unbiased opinion of the services they had done.

Can You Provide a Detailed, Written Estimate?

It’s one thing to talk about AC repair costs on the phone, and quite another getting a comprehensive outline of what is to be done and the cost that goes with the work and parts included. Not only does it safeguard you as the consumer, but it also makes certain that the AC contractor is doing everything they’re supposed to. Having something to keep both parties accountable can be great, especially if something unexpected comes up on the day of your AC repair.

Are You Licensed, Bonded, and Insured?

When Service Experts Heating & Air Conditioning receives calls from possible customers asking these types of questions, we’re ecstatic that our customers are doing such a deep background check. Confirming that we’re licensed (permitted to perform the work in Raleigh), bonded (financially backed by a bonding company in the result of a claim being filed), and insured (to prevent you from being held liable should a worker be hurt) is what separates the true experts from the more shady air conditioning companies out there. A worthwhile AC repair company is more than willing to offer proof of all of these so that everyone can feel comfortable.

Of course, these aren’t the only questions that need to be asked when it comes time for AC repair, but at Service Experts Heating & Air Conditioning, we feel confident in using these as a jumping off point. So next time you’re in need of AC repair and need a dependable, trustworthy air conditioner service company in Raleigh, give us a call at 919-578-4329 or set up an appointment with our online scheduler.

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Our Health and Safety Commitment
At Service Experts, our top priority is always the health and safety of our customers and team. We are following all COVID-19 (Coronavirus) public safety guidelines and adjusting our business practices as needed to ensure customer and employee wellbeing. As a precautionary measure, anyone working on behalf of Service Experts – including our technicians – is being asked to stay home for the recommended 14 day quarantine period if they are returning from out-of-country, have been exposed to a presumptive or confirmed case, or are feeling unwell. We are providing our technicians and other field employees with additional health and safety guidance to assist in keeping our customers and employees safe. Please be prepared to answer brief health and safety questions with our representative. We will continue to monitor the situation and will adjust our business practices as required. We recognize that this may be a particularly stressful time and want you to know that, we are committed to serving you and making your experience as easy as possible.