Having to deal with an AC repair can be one of the most annoying things to encounter as a homeowner. Not only does it mean you have a broken air conditioner and must do without a comfortable home for an undetermined amount of time, but you need to find time to get it back to working order. All Raleigh AC repair companies aren’t the same either, so be sure to ask the right questions the next time you need an AC repair.
Do You Have Local References?
Heating and air conditioning equipment is a big investment and is crucial to preserving a comfortable home. That’s why it’s so important to hear from local Raleigh citizens about their AC repair experiences. Those same residents have been where you are and chose Service Experts Heating & Air Conditioning for a reason. While it can feel a bit awkward talking with someone you don’t know about AC repair, they can give you an truthful, unbiased opinion of the services they received.
Can You Provide a Detailed, Written Estimate?
It’s one thing to talk about AC repair costs on the phone, and quite another getting a comprehensive outline of what is to be completed and the cost that goes with the work and parts included. Not only does it safeguard you as the consumer, but it also makes certain that the AC contractor is doing everything they’re supposed to. Having something to keep both parties accountable can be great, especially if something unexpected comes up on the day of your AC repair.
Are You Licensed, Bonded, and Insured?
When Service Experts Heating & Air Conditioning receives calls from potential customers asking these types of questions, we’re ecstatic that our customers are doing such a deep background check. Confirming that we’re licensed (permitted to perform the work in Raleigh), bonded (financially backed by a bonding company in the event of a claim being filed), and insured (to prevent you from being held liable should a worker be hurt) is what separates the true pros from the more shady air conditioning companies out there. A good AC repair company is more than willing to offer proof of all of these so that everyone can feel at ease.
Of course, these aren’t the only questions that need to be asked when it comes time for AC repair, but at Service Experts Heating & Air Conditioning, we feel confident in using these as a jumping off point. So next time you’re in need of AC repair and need a dependable, trustworthy air conditioner service company in Raleigh, give us a call at 919-578-4329 or set up an appointment with our online scheduler.