No, we aren’t talking about Batman. We mean Mr. Bruce who assisted our friends Jamin and Ashley Mills from The Handmade Home. After purchasing a 40 year old home, the Mills (responsibly) wanted to have the home’s HVAC (Heating, Ventilation, and Air Conditioning) system and ductwork checked. Mr. Bruce, who you can see working on the system, has been in the heating and AC repair and maintenance field, coincidentally, 40 years. Was it serendipity?
He was utterly amazing. He’s like a new best friend, Ashley expressed on her and Jamin’s blog, The Handmade Home. She said that Bruce was a good sport and let the Mills gang take pictures of him while he evaluated their home’s heating and air conditioning system. Looks like he’s having a blast to us.
At Service Experts Heating & Air Conditioning, we provide a 100% satisfaction guarantee and were elated to hear that Bruce was living up to our guarantee. The Mills said that Bruce was “like the calming father figure” and is the “kind of man you call on for help and can absolutely trust.”
As we require all of our NATE-certified technicians to do, Bruce patiently explained everything, and if he wasn’t confident they understood, the Mills said he carefully explained it again.
Just like the Mills, many homeowners have to make decisions that affect their heating and A/C systems, beyond which system to purchase, such as (like the Mills) when [buying|purchasing|investing in]30] a home, do you keep the existing system, or does it need to be upgraded?
On top of answering their questions, the Mills learned the importance of having thorough maintenance of an older system and, more vital, “the importance of having the right person and company come out and do the service for you.”
While Bruce wasn’t able to give results that were all happy and rainbows, he was truthful and explained that the decisions made when choosing which heating and A/C system to invest in for your home affects your indoor air quality and the health of your kiddos (and their lungs!).
We are proud of the representation Bruce gave of Service Experts Heating & Air Conditioning when he helped the Mills family with their recent air conditioning safety inspection and tune-up service. If you have an older system you want to upgrade, have questions about your indoor air quality, or are in need of a seasonal tune-up, call Service Experts Heating & Air Conditioning today and we’ll get you set up with one of our amazing technicians, just like Bruce!