10 Questions to Ask an HVAC Contractor

Finding the ideal HVAC contractor to replace or service your home comfort system can be difficult. That decision is significant because the contractor you hire greatly impacts your HVAC system’s quality, endurance and efficiency for years to come.

To make it easier for you to come to an informed decision, research several companies in your community that might be suitable for the job. Once you narrow it down to a few candidates with enough experience and positive reviews, contact each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

Asking about licensing and insurance ought to be the first question on your list. Hiring a licensed contractor makes sure that they satisfy the state and local standards for HVAC companies. Then, insurance shields you from liability in case of accidents during the course of the service call. A trustworthy HVAC contractor can show verification of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems come in various sizes and strengths. Installing an HVAC system that isn't the right size for your space causes inefficient performance and could shorten the unit’s life span. An experienced contractor can examine your home and figure out the suitable heating and cooling capacity of your new HVAC equipment for the highest level of comfort and longevity.

3. What Brands Do You Carry or Recommend?

Different furnace and AC brands offer models with differing properties, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that can help you decide on the most appropriate fit for your needs. To get an idea of equipment quality and prices, think about asking for a list of brands the contractor endorses and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is less risky than a verbal quote. When you have an itemized written estimate, you can identify what the contractor charges for each component, including labor, helping you recognize where your money is going. Obtain estimates from many HVAC contractors to help you compare prices and protect you from unexpected costs.

Remember, extremely low estimates don’t always lead to the savings you are hoping to get. You’ll likely end up with second-rate equipment and low-quality customer service, or the company will tack on additional fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC industry standard. However, you should also question companies about parts and equipment warranties. Some HVAC contractors offer extended warranties and satisfaction guarantees, indicating confidence in their employees and equipment.

6. Do You Offer Maintenance Services?

Regular tune-ups are vital to optimize your HVAC system’s efficiency and life span. Consider choosing a contractor that offers tiered memberships to fit your preferences and budget. Signing a maintenance agreement with your installer promotes solid long-term HVAC performance. It also means you won't have to restart your search for an experienced contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

A lot of HVAC work calls for permits from local or state officials. A respected contractor should handle this process on your behalf, saving you time and hassle throughout the installation process.

8. What Are My Payment Options?

It’s good to understand how a contractor structures their payment schedule. Be sure to ask if they have financing options or if they will need full payment as soon as the work is complete.

9. How Long Will the Installation Take?

How long it takes to install HVAC equipment will vary based on the project's size and difficulty. Even so, having a clear timeline is crucial to cut down on the disruption to your daily routine. Your contractor should supply a reasonable time frame to start and end the project and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor ought to be able to suggest ways to optimize energy efficiency by doing a home energy audit. Taking the time to add insulation, replace old windows, seal air leaks and perform other specific actions may help you qualify for a smaller heating and cooling system. The result is a more wallet-friendly up-front investment and lower utility bills for years to come.

Contact Service Experts Heating & Air Conditioning for HVAC Contracting Services in Raleigh

At Service Experts Heating & Air Conditioning we understand that choosing the right HVAC contractor is an important decision you shouldn’t take lightly. As industry leaders with years of experience and as one of approximately 100 Service Experts locations across North America, the team at Service Experts Heating & Air Conditioning proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our dedication to excellence is reflected in our considerable selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer satisfaction and the assurance of a job well done.

So, if you’re looking for a reliable HVAC partner, don’t hesitate to contact us today at 919-578-4329. Any time you contact a Service Experts office like Service Experts Heating & Air Conditioning, we’ll be ready to answer your questions and help you make the best decisions for your heating and cooling needs.